The Secret to Good Postal Service

I live in a "communist" (more properly "socialist") country. Well, in name anyway. (In reality the world's lowest concentration of actual communists is in the Chinese Communist Party.) As such I live in, at least by popular perception, a surveillance state in which every move I make is watched by the agents of the state. This paranoid worldview has some merit, of course. Just to make sure people don't think I've gone native and am acting as an apologist for China's government let me make it abundantly clear: the Chinese government is evil. More evil, even, than the American government or the Canadian government. (The fact that the Dalai Lama is more evil than the Chinese government is a separate issue that I'll address at some other point.) The problem with using the word "evil", however, is that to most people this brings up comic book imagery—evil for the sake of doing evil—and that is patently not true. The evil has a purpose and a direction and, as a result, can actually be dealt with. We are not talking psychopaths exhulting in their service to evil here, we're talking normal people without the usual checks and balances that other, slightly less evil, societies place upon them.

So why am I babbling about evil as a precursor to talking about good postal service? Well, it's instructional, you see. Most expatriates living in China have the cartoon version of evil in their heads and are convinced that lurking behind every wall and around every corner is an agent of the 公安 (Public Security Bureau, a.k.a. police) just waiting to do something hopelessly evil for kicks. My first teaching partner in Jiujiang was that way. She would tell me tales in hushed breath of finding a microphone concealed inside a Santa Claus candle that was only exposed because the candle burned down to the point where you could see it. (She told it as a first-person story. Oddly enough, so have about two dozen other people from all around the country which leads me to believe that either these people are all passing along an urban legend as personal fact or that Santa Claus candles are very common surveillance tools spread all over China. I know which I believe.)

There I go again, talking about evil and not about postage. Well, the thing is, you see, that China Post is known for opening mail. Packages especially. Most expatriates have had lots of experience with getting packages in the mail that had been very obviously opened, rifled through and then passed on to them. And, of course, this leads to suspicions that things have been removed. (In many cases things have been removed, in fact.)

I don't have this experience. In eight years of living here I've had two packages opened and three which went astray. (There was also one that was delayed by a humourous whole year.) And the reason why? Basic psychology at work.

Yes, China Post opens mail. (So does Canada Post, incidentally. And every other mail system in the world. But since they're not labelled with the "communist" pejorative people assume it's for a "good" reason.) The trick to not getting your mail opened is to be aware that the people opening it aren't comic book villains. They're underpaid, overworked ordinary people just like you. In short, they're lazy. Just like you. If they have a choice of packages in front of them to inspect, they're going to take the one that's easy to open. The packages my mother sends (like the one I got today) are no such thing. My mother probably single-handedly props up various tape manufacturing companies' stock prices just by the way she packages the boxes. At least five metres of tape wrap every parcel. The parcel I got today might have had a grand total of 20 square centimetres untaped. This is not a parcel that's easy to open. This is the kind of parcel that an overworked, underpaid worker just like you is going to pass over in favour of another parcel that's got thin paper wrapping it (if any) and a few pieces of tape strategically placed to hold it in place.

That is how you get good postal service in China.